Privacy Policy
This Privacy Policy is a mandatory legal declaration that at Dogz Outfitters we understand as a sign of the commitment we have assumed to be transparent, honest and responsible in the processing of your personal data. For this reason, we have written it faithfully to the way in which we treat this data and using the clearest, simplest and most accessible language possible so that you can read and understand it. In this Privacy Policy we inform you of our identification and contact data as those responsible for the processing of your data, what these treatments consist of, how and why we are entitled to carry out each of them, whether we will share them with third parties, for how long. We are going to preserve and treat them and what rights you have and how to exercise them. We are very clear about that commitment that we talked about before: at Dogz Outfitters, you have control of your personal data and what happens with it, and we are going to be honest and transparent in the treatment of it. This means that we are not going to sell your data or give it to anyone without previously informing you to whom, why and for what purpose; that we will only process your data for those purposes that are necessary and for which you have authorized us; and that we are going to dedicate all the resources we can to ensure that this is always the case and that none of your rights are violated. This Privacy Policy sets out how at Dogz Outfitters we have defined, from the design and by default, our processes, tools and security measures to comply with the obligations and principles set out in Regulation EU 2016/679 of the European Parliament and the Council, better known as the General Data Protection Regulation or RGPD, and also in Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights.In addition, we have taken into account the recommendations and guides of the supervisory authority, the Spanish Data Protection Agency. All this information is and will always be permanently accessible and, in addition, at Dogz Outfitters we assume the commitment to inform you at every moment or point of your relationship with us about the use of your data that, if applicable, we are going to make. Who is responsible for the processing of your data? The person responsible for processing your data, as the owner of this website and the services you can access, is DOGZ OUTFITTERS, with ID 11448712W and registered office at Severiano Ballesteros, CTO Almenar Golf 24, 29120 Málaga, Spain. You can contact us by sending us an email to reachout@dogzoutfitters.com; through our contact form or through the registration form in our newsletter. Based on our commitment to transparency and responsibility, at Dogz Outfitters we will not request any personal data from you through this channel and we will not record it even if you provide it to us. The only data to which we will have access automatically will be those that you display publicly in the application and, in no case, will there be a record of them in our systems. Our responsible policy leads us to ask you through that channel to contact us through another channel or to do so ourselves in the way you indicate. What do we use your data for? Below, we detail the purposes for which we will process the personal data that you have previously provided to us: 1) Manage, execute and monitor the contractual relationship derived from the acquisition of our products. When you purchase a product from our online store, a contractual relationship is generated between us: it is a sale. One of our commitments is to be excellent in our contractual relationship with clients and, yes, also in relation to the processing of personal data that we must carry out for this purpose. To be more specific, this first purpose includes the processing of your data to, among other things: Prepare and ship the products you have purchased. Manage payment for the products you have purchased. Prepare, process and send you invoices, receipts and other supporting documents for the sale. Manage the return of products, whenever you wish, within the deadlines and with the requirements indicated in our exchange and returns policy. Manage and resolve any other incident that may occur in any of the processes associated with our contractual relationship. 2) Respond to the queries and suggestions that you send us through the contact methods that we make available to you. At Dogz Outfitters we want our clients and the users of our website to feel our interest in resolving their concerns and providing them with the best possible service. To do this, we will only ask you and process the essential data so that we can respond to and manage your request, and contact you to provide you with the best solution that we are capable of. Among other aspects, this second purpose includes the processing of your data to: Resolve any questions you may ask us. Record and respond to suggestions we may receive. Manage and resolve any aspect that has caused you dissatisfaction. Send you information about our products, promotions, collections, stock availability or news, provided that you have previously requested it from us. 3) Inform you of our news and send you commercial communications. Sending commercial communications is a particularly sensitive aspect in all personal data processing. As we are aware of this, we will only proceed to make these shipments when you have previously given us your explicit consent. Therefore, before you transfer your data to us for this purpose, we will specifically inform you of the use we will make of it. 4) Share data that is required by the authorities, in accordance with current legislation. Why do we use your data? We have made reference to our acquired commitments, being aware that processing the personal data of our clients and users requires the greatest diligence and care. One of them is to be responsible and take the necessary measures, from the design and by default, so that your data has the safest and most appropriate treatment possible. Therefore, each of these treatments must be legitimized by the regulations, that is, it must be justified. As other of those commitments are also transparency and simplicity when telling you about this entire policy, we detail that legitimation in the same order that we are following:1) Manage, execute and monitor the contractual relationship derived from the acquisition of our products. This was the first purpose that we told you about before. In this case, we are legitimized for an obvious reason: the treatment is necessary so that the contract can be fulfilled. The RGPD provides for this cause of legitimation in its article 6.1.b) 2) Respond to the queries and suggestions that you send us through the means of contact that we put at your disposal. In this case, we will be entitled to process your personal data by the prior and explicit consent that you have previously expressed to us when providing it to us. The GDPR contemplates this in its article 6.1.a). We want you to be clear that this consent is neither absolute nor irrevocable, that is, on the one hand you give us your data for very specific purposes (for us to inform you about something, for us to reserve a garment for you, for us to resolve an incident,...) and We will limit ourselves to these purposes when treating them; and that, on the other hand, you can revoke that consent at any time, free of charge and regardless of the service we have provided you. 3) Inform you of our news and send you commercial communications. Regarding this purpose, as with the previous one (and, as we told you, with even more reason when dealing with commercial communications), we will be legitimized based on the consent that you have previously expressed to us, as established by the RGPD in its article 6.1. .to). We insist again with the same characteristics of your consent and with the right to revoke it that you have at any time. 4) Share data that is required by the authorities, in accordance with current legislation. In the latter case, we will only process your data to comply with a legal obligation, and this legitimacy is provided for by the RGPD in article 6.1.c). What categories of data will we request from you? At Dogz Outfitters we want you to know that regulations require us to process your personal data responsibly and, therefore, we will only ask you for those that are essential. Again, we detail it in the same order that we are following: 1) Manage, execute and monitor the contractual relationship derived from the acquisition of our products Identification data: name and surname. Contact information: physical address, delivery address (in case you want this to be done in a different one), email, telephone. Bank details: card number. Data from transactions carried out at Dogz Outfitters: products purchased, products in which you have shown interest. Navigation data. 2) Respond to queries and suggestions that you send us through the contact methods that we make available to you Identification data: name and surname. Contact information: email. Navigation data. Other data that you may wish to share with us so that we can provide you with the service, always falling within the previous categories. 3) Inform you of our news and send you commercial communications Identification data: name and surname. Contact information: email. Navigation data. Other data that you may wish to share with us so that we can provide you with the service, always falling within the previous categories. 4) Share data that is required by the authorities, in accordance with current legislation. In the latter case, we will only share those data that are requested of us. It is important that you keep in mind that, sometimes, we will understand that one or more specific personal data is essential to be able to provide you with the service or give you access to the functionality that you have requested from us. In these cases, the data will be conveniently marked as “mandatory” in some way that will be easily understandable. If you decide not to provide them to us, please note that we may not be able to provide you with the requested service or give you access to the indicated functionality. On the other hand, we assume within our commitment to responsibility the importance of being especially careful with the processing of data of minors. For this reason, at Dogz Outfitters we do not wish to record or process data from minors under 18 years of age and we will take preventive measures to prevent this from happening. We therefore undertake not to process this data and to delete it if, for any reason, it has been registered by mistake. Who will we share your data with? We will only transfer your data to those suppliers and collaborators who are essential to be able to provide you with the service you have requested: Banking entities necessary to make the payment and, where appropriate, the refund. Payment platforms necessary for the same purpose. Virtual payment terminals. Logistics and transport companies that will ensure that the products you have purchased are delivered to the place you have indicated. Web service providers that allow us to offer you our products and services through this online store. We want you to know that at Dogz Outfitters we try to ensure that all these third parties who, in one way or another, access your personal data so that we can provide you with the service, are aware of our privacy policy and the commitments we assume when requesting and processing your data and that we collaborate with them based on an agreement in which they declare that they will adopt the same security measures and the same protocols. How long will we keep your data? Responsible data processing, from the design and by default, also implies carrying it out only for the time strictly necessary and informing you appropriately about it. Thus, the data that you provide us to make the purchase of any of our products will be kept for the time necessary for the execution of the contract and the period necessary for the prescription of legal actions that, if applicable, may arise from it. In the case of the data that you have provided us to resolve a question, make a suggestion or similar, we will keep it only for the time necessary to provide you with the service and the period necessary for the prescription of legal actions that, where appropriate, may derive from it. We will keep the data you provide us to receive commercial communications until you express your opposition or exercise any of your rights in a way that forces us to delete them. What rights do you have? The regulations recognize various rights for you as the owner of your personal data in your relationship with Dogz Outfitters. We are responsible for their processing and we are obliged to facilitate the exercise of these rights through a free procedure, with clear and simple language, and offering you all the necessary information in a visible and intelligible way. To exercise the rights granted to you by the RGPD, you must send an email to the address reachout@dogzoutfitters.com attaching an image of your DNI or identification document and a text in which you identify yourself with at least your name, surname and DNI or identity document, and in which you explain what right you wish to exercise. You should know that we are obliged to make your request effective within a period of one month, unless it requires us to carry out particularly complex operations, in which case we will have two more months to do so, and must inform you of this within the period of the first month. If we understand, for any reason, that we cannot make your request effective, we will inform you of this within a period of one month, explaining the reasons why we have not satisfied it and indicating that you can appeal the decision to the supervisory authority, in In this case, the Spanish Data Protection Agency. At Dogz Outfitters we also want you to know that the regulations allow us not to satisfy your request or to charge you a reasonable fee for the administrative costs generated in the event of excessive or unfounded requests due, in particular, to their repetitive nature. However, our commitment to responsibility in the processing of your data includes our willingness to help you at all times. Finally, it is also important that you keep in mind that, when our processing of your personal data at Dogz Outfitters is based solely on the consent that you have previously given us, you can revoke that consent at any time in the same simple way as you lent it to us. Below we explain the rights that you can exercise and what each of them consists of: Right of access: recognized by article 15 of the RGPD. Specifically, you have the right to know if at Dogz Outfitters we are processing your personal data. We will respond to your request by confirming, where appropriate, that point and sending you a copy of your personal data that we have registered and that we process. Right to rectification: recognized by article 16 of the GDPR. Specifically, you have the right to have us rectify without undue delay any data that is inaccurate and to have any incomplete data completed, including by means of an additional statement. Right to deletion: this is known as the “right to be forgotten” and is recognized by article 17 of the RGPD. Specifically, you have the right to have your personal data that we process deleted without undue delay when they are no longer necessary for the purposes that initially justified the processing; when the only legal basis that justifies our processing is your consent; and in the rest of the cases provided for in the first section of that article of the RGPD, whose reading we recommend if you wish to exercise this right. Right to limit processing: recognized by article 18 of the GDPR. Specifically, you have the right to have our processing of your data limited in the cases provided for in that article of the GDPR, which we recommend you read if you wish to exercise this right. Right to data portability: recognized by article 20 of the GDPR. Specifically, you have the right to be provided with the personal data that belongs to you and that we process in a structured, commonly used and machine-readable file without us being able to object and even, if technically possible, from Dogz Outfitters We send them under these conditions to another data controller that you indicate, when the processing we do is carried out by automated means and is based on the consent you gave us or on the execution of a contract Right of opposition: recognized in article 21 of the GDPR. Specifically, you have the right to object to our processing of your personal data where the legal basis is a legitimate interest of Dogz Outfitters or a third party. Currently, none of the data processing we carry out is based on legitimate interest. This right also grants you the power to oppose the processing of your data when the sole purpose of this processing is to send you commercial communications. In our case, when you have subscribed to our newsletter. Right not to be subject to automated decisions, including profiling: recognized by article 22 of the GDPR. Specifically, this right applies in cases in which these automated decisions may produce legal effects on you, as an interested party, or other similar consequences, with the exceptions provided for in that article of the RGPD, which we recommend that you read if you wish to exercise this right. Furthermore, and in any case, we inform you that you can file a claim, by yourself or through your legal or voluntary representative, before the competent authority in the matter, the Spanish Data Protection Agency. Security measures All personal data that we process at Dogz Outfitters is recorded in automated files. As required by the GDPR and the rest of the applicable regulations, we have adopted the necessary security measures to guarantee that these treatments are carried out in accordance with all the mandatory parameters. Thus, we have made a joint assessment based on the state of the art, the type of personal data we process, the systems and suppliers with which we work and the risk that we understand is associated with all these procedures, and we have adopted the measures technical and organizational measures that we consider necessary to guarantee the levels of security necessary so that, among other things, your data is kept intact, pseudonymized or anonymized, available, subject to restrictions and justified access permissions that ensure its confidentiality, and under technical conditions. that allow us to restore these conditions in the event of an incident of any kind. Modifications to the Privacy Policy This document includes the Privacy Policy that we have put into practice at Dogz Outfitters and must be a document permanently open to changes and modifications. In this text we reflect in a synthetic and systematic way how we organize the processes and processing of personal data and this way of proceeding may undergo changes over time for multiple reasons:a new legal text that comes into force or modifies any regulation and imposes a new obligation of some kind on us; a change in any supplier we work with; a relevant change to our website; or, simply, that we discover some point to improve or some new way to be more transparent and efficient in the processing of the personal data of our clients and web users. Any modification that we make to this Privacy Policy, for whatever reason, will be notified in a clear, visible and specific manner on the website. Any modification that affects, in any way, your privacy or the way in which we process your personal data, will also be notified by email or through another available channel, requesting your consent, if necessary. In any case, we advise you to review this Privacy Policy frequently. The latest version, the one you are reading, is dated March 15, 2021. Contact At Dogz Outfitters we take security and privacy very seriously and, therefore, we have tried to expose you in the simplest way and, at the same time , complete all the information related to the processing we carry out of your data. In any case, if you want more exhaustive information, or for us to clarify any point, or for us to resolve any aspect related to the processing of your personal data, you can contact us at the email address: reachout@dogzoutfitters.com
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